Stray Thoughts…(our non-blog!)
Here are just a few stray thoughts about payment processing that pop into our head from time to time. Check in often to see what’s brewing! On occasion, we locate a fact or discover an approach that we want to share with a wider audience. Sometimes, these topics are something we need to get off our chest. Almost all the time, exploring these items helps. So grab some coffee, sit back, relax, and read on! And always remember that if something interests you, we’re right here to discuss.
Our Non-Blogs
Déjà vu, Anyone?…Musings of an Over-Caffeinated Professional
Stray thought: After you select a vendor, your choices are limited by what that vendor will do. Your power is in your choice of vendor, so don’t make it your last choice.
At it again…Musings of an Over-Caffeinated Professional
Stray thought: Merchants paw at the outside of a decline code while aiming at what is inside. Is it time for a Decline Code Analysis?
Guess Who??… Musings of an Over-Caffeinated Professional
Stray thought: Is what you know about your contract, your vendor, or your processing always true, or only true here and now? It may be time to look at your punctuation.
From the top, with feeling…Musings of an Over-Caffeinated Professional
Stray thought: Your Ideal Customer Profile is where you start, but your Actual Customer Profiles are who is checking out. Adjust checkout and payment processing to fit them. Ask POG how.
Back again…Musings of an Over-Caffeinated Professional
Stray thought: Velocity shows one kind of card tester and behavior shows another. Be proactive, not reactive, in your eCommerce card testing defense. Ask POG how.
Popping up again…Musings of an Over-Caffeinated Professional
Stray thought: Before you cut a fee, define the Value behind it. Evaluating Payment Processing Expenses means every line item, not just the price tag. Ask POG how.
Randomly in your feed…Musings of an Over-Caffeinated Professional
Stray thought: Expense leakage from payment delays, mis-postings, and FX buffer fees can be found and stopped, if the right eyes look. Ask POG how to find & stop the leaks.
Here are more…Musings of an Over-Caffeinated Professional
Stray thought: Are you really seeing ‘new insights’ in the same data you have looked at the same way for years? Ask POG how.
Just what you didn’t ask for…Musings of an Over-Caffeinated Professional
Stray thought: If you want your Customers to come to you instead of your bank, you must change both your Overt AND Covert messaging. Ask POG how.
Case Study: Lessons a Merchant Could Learn from the Perspective of an Issuer
Stray thought:What can Merchants learn when they view reconciliation, exceptions, and operational decision-making from the Issuer side of the payments ecosystem?Payment Operations Group recently published a case study that discusses that very question and it is...