Payment Operations Group’s Co-Founder, Sally Baptiste, was mentioned in a Financial Times interview with allpago Founder and CEO Philipp Bock. Listen up as this award winning company, allpago, speaks openly about being a start-up and processing internationally in...
Sometimes it is easy to recognize…Sometimes you don’t realize it’s happening until it’s over. You are working with your team/systems and a thought half forms in the back of your head. Now the thought could be tied to a problem (“that looks off…”). Perhaps your thought...
Whether it be an FTE or a Consultant. All we are hearing about in news articles is how retailers are closing stores. Brick and Mortar is not cutting it for the consumers we are today, in many cases. But are these retailers ready to be 100% online? Do they have a...
The internal war is real and the external victims are too numerous to mention. The issue, however, is not the process, it’s the application. Let me backup for a minute. This internal dialog has been going on for a while and you’re just now stepping in. So many...
All companies have controls of one sort or another. Whether they are PCI or SOX controls of larger Tier 1 merchants or snack control of a one-person endeavor, there are things to protect. Companies enact controls to ensure that ‘something’ does or does not happen....
Truly refreshing! We have a client. We thought we “had” a client (past tense). This client we thought we lost was caught up in the insane amount of damage from the Mother Nature madness in the past few months. We sent emails, no response. We were worried, not about...
Wherever possible, user guides are provided for your future support. While it may be profitable to keep you in the dark, we would rather teach you how to maintain your improved position.
When we finish up, we leave you with specific numbers, Key Performance Indicators, which let you know when you are doing well, need improvement, or when you need to call us back because something’s up.
It’s not just a slogan – Navigating, Educating, Strengthening. We really believe in this approach, especially Educating.
We have been in this industry for decades and know many of the players. Let us bring our contacts to the table for your benefit.
If it’s better for your staff and the process, we will build you Quick Reference Guides to ensure continued support after we’ve left.
We will ask you about your company’s culture to ensure what we produce for you, reflects your values and work style.
We partner with the best companies in the industry so that you can have the same high level of vendor availability that the largest merchants in the world currently enjoy.
Big or small, the opportunity is the difference. Get the expertise at your fingertips without the turn away because you don’t represent the ‘big bucks’. We believe in the right to engage.
We provide you with information regarding upstream and downstream impacts to the changes you plan. If one area improves dramatically, and others are not well armed, you could experience growing pains.